Privacy Policy

Information We Collect

Personal Information You Provide

• Newsletter sign-up: Email address collected via Mailchimp when you subscribe to our mailing list.
• Booking information: Name, email address, phone number, payment details, and stay dates collected through our booking platform, Hospitable, and third-party listing sites (Airbnb, Vrbo, Booking.com).
• Communications: Any information you provide when you contact us by phone, email, or through our website.

Information Collected Automatically

• Cookies: We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user behavior.
• Analytics data: IP address, browser type, device information, pages visited, and referring URLs collected via Google Analytics.

How We Use Your Information

• Process and manage your vacation rental bookings.
• Send booking confirmations, check-in instructions, and stay updates.
• Send marketing emails, promotions, and newsletters (only with your consent).
• Analyze website traffic and usage patterns to improve our site and services.
• Respond to your inquiries, requests, and customer support needs.
• Comply with legal obligations and protect against fraudulent activity.

Third-Party Services

We use the following third-party services that may collect or process your data in accordance with their own privacy policies:

• Mailchimp: Email marketing and newsletter distribution.
• Hospitable: Booking management, guest communication, and reservation processing.
• Zapier: Workflow automation connecting our booking and marketing platforms.
• Google Analytics: Website traffic analysis and visitor behavior tracking.

We do not sell, trade, or rent your personal information to third parties. Data shared with the services listed above is limited to what is necessary to operate our business and provide our services.

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including processing bookings, maintaining records for tax and legal compliance, and communicating with you about our services. Booking records are retained as required by applicable tax and business regulations. Marketing data (such as your email address) is retained until you unsubscribe or request deletion.

Your Rights

You have the following rights regarding your personal information:

• Opt out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.
• Access and correction: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
• Cookie preferences: Manage or disable cookies through your browser settings.

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: